Terms & Conditions

Introduction / Acceptance of Terms

Welcome to LiveShopping.com.bd! Throughout this website, the terms “we”, “us”, and “Live Shopping” refer to our company. Before using this website, please read the following terms and conditions carefully.

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. This agreement is considered a “User Agreement.” Your continued use of the site signifies your acceptance of all the terms outlined here.

If you do not agree with any part of this User Agreement, or if you do not wish to be bound by these terms, you should refrain from accessing, registering, or using this website.

LiveShopping.com.bd is owned and operated by Live Shopping, a legally registered and authorized company operating in Bangladesh. All activities on this platform are conducted in compliance with applicable laws and regulations. Registration Number: TRAD/DNCC/050456/2020

Changes & Updates

Live Shopping reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms become effective immediately upon posting.

Services & Products

• Customers can purchase various products through the website.
• Payments must be completed through the methods available on the platform.
• We aim to ensure timely delivery, depending on courier and logistical availability.

Privacy

By using our website, you acknowledge that you have read and understood our Privacy Policy. All personal data will be handled according to that policy.

Copyright & Intellectual Property

All content on this website—including text, images, designs, and logos—is the property of Live Shopping. Copying, redistributing, or unauthorized use is strictly prohibited.

User Conduct

• Submit unlawful, offensive, or copyrighted content
• Place fraudulent orders
• Spread harmful software or malware
• Engage in any activity that violates company policies or Bangladesh laws

Discount Policy

• Only one discount is applicable per order.
• Free-delivery products are not eligible for coupon discounts.
• If a payment gateway offers its own discount, coupon discounts will not apply.

Product Descriptions

We strive to provide accurate descriptions, but errors may occur. In such cases, the product can be returned according to the return policy.

Third-Party Links

Our website may include links to third-party websites. Live Shopping is not responsible for their content, policies, or services.

Order Cancellation & Pricing

• Live Shopping reserves the right to accept, reject, or cancel any order.
• Orders may be canceled due to incorrect pricing, insufficient stock, or verification requirements.
• If a pricing error occurs, we will notify the customer and may cancel or adjust the order.

Return & Replacement Policy

• Products may be returned within 7 days of receiving the order, only if unused and in original condition with all tags intact.
• Shipping or COD charges may not be refundable.
• Replacements depend on stock availability.
• For wrong/defective products, customers must report the issue on the same day of delivery.

Limitation of Liability

• We do not guarantee uninterrupted website access or error-free service.
• Live Shopping is not liable for losses resulting from delays, technical issues, or third-party service failures.

Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any dispute shall be resolved in the courts of Bangladesh.

Confidentiality & Data Security

All customer data is handled with strict confidentiality. Personal information will not be shared with third parties except when required by law or necessary for processing an order.

Policy Updates

Live Shopping may update or revise these Terms & Conditions at any time. Continued use of the website implies acceptance of updated terms.